I see the sales figures and profit and loss reports of enough SMEs to know that we can all benefit from free sales and marketing tips.
How about these ideas from some of the best in the business?
- Gate crash – when Stelios started Easy Jet his promotional tactic was to turn up at competitor event and give out his business cards.
- Act like a customer – entrepreneur and erstwhile Dragon’s Den panellist Doug Richard is reputed to have got his ideas for improving the customer experience by calling competitors pretending to be a customer.
- Get into bed – Borders bookstore partnered with Starbucks to huge mutual benefit, but at no cost.
- Show off –Professional Services firm McKinsey claims to have no marketing department at all – its ‘marketing’ is done by staff who activity publicise ideas and research.
Oh – and one tip from me:
- Take advantage of good will - referrals and recommendations are the life blood of any business – but you’ve got to ask. Make a point of asking every new customer for one referral – imagine how your business could grow!
What’s your top tip to market your business for FREE?
Andy Parker
Chartered Accountant